21 March 2006

Ask the Consumer Man...

This is a weekly column on MSNBC which actually has some pretty good information. He does his research (at least as far as I can tell) and seems to have good advice for his readers on things from warranties to the life of the product, to 'standards of service' in the industry that can get distorted by less-than-helpful sales people.

Link

1 comment:

Hannah said...

"'standards of service' in the industry that can get distorted by less-than-helpful sales people"? That'd be the British customer service industry, then...